Team Pay & Tips: Share Tips and Get a Payroll FileBeta

Team pay turns the time clock's hours into pay and shared tips, ready for payroll. OpenPOS doesn't pay anyone: your payroll provider does, from the file you download.

Where to find it

Owners and admins set pay and tip rules in PEOPLE (all your stores). Each store's tips and payroll are in TEAM (this store).

1. In PEOPLE › Roles & pay, open each role, set its pay and turn on Tipped for roles that share tips.
2. In PEOPLE › Tip sharing, choose + New policy, pick how tips are shared and add the roles.
3. Choose Try it on a past day to see the result, then Save.
4. In TEAM › Tips, turn on Share tips every night.
5. After close, check each day and choose Approve day.
6. In TEAM › Payroll, clear Needs you before you finalize.
7. Choose Finalize period, then download the file for ADP Workforce Now, ADP RUN, Gusto or a full CSV.

Good to know

• Tipped staff are asked for cash tips at clock-out; it never blocks them. Cash tips at clock-out in the Time Clock settings sets who is asked.
• Managers see Tonight's tips in the Shift app at close, to count the jar and approve.
• Staff see their estimated pay in Shift. Something's wrong? sends you a fix request that shows on Payroll.
• Only owners and admins download the payroll file. Tips never mix between stores, and Reports › Team › Tips shows them after sharing.

If something's not working

• No Tips or Payroll under TEAM? Turn on Time Clock in Store Settings › Services.
• A tip day won't approve? Its flag says why, such as Fix a forgotten clock-out or Count the jar.
• Still stuck? Email [email protected].