Get Found by AI Assistants

Choose how AI assistants like ChatGPT and Siri can find your store and act for your guests, and how OpenPOS keeps your store easy for them to read.

Last updated October 12, 2026

More guests now ask an AI assistant where to eat. OpenPOS publishes your store's menu, hours, location and services in a form AI assistants like ChatGPT and Siri can read, and lets you choose what they may do for your guests. This article is for owners and managers.

Where to find it

Go to Store Settings › Services › AI & Discoverability. Everything there is on by default.
Choose whether guests can order, book and get answers through AI (Let customers interact with AI), and whether assistants can find and recommend you (Discoverable by AI assistants).
Pick what guests can do through AI — Place orders, Book reservations, Join waitlist — and set your Safety Limits.
Choose Save Changes.

Good to know

With either switch off, your store is left out of the OpenPOS store directory and store profile that AI assistants use. Your website and ordering page stay public as usual.
Reservations and the waitlist are offered to AI assistants only when your store uses them. See Reservations & waitlist.
Your choices are shared with AI assistants along with your store's details, so they know your rules. Developers and AI apps can also connect directly — see Integrations, API & AI Agents.
Once your website is published, the AI Manager checks what AI assistants say about your store, fixes discoverability and search settings from your real menu, and tells you which listings only you can claim. It never creates listings on other sites for you. See What your AI Manager does every day.
Clear item names, descriptions with key ingredients and dietary notes, current hours, and 86ing what's sold out all help assistants get your store right. See Build a Menu That Sells and Your AI-Built Website.

If something's not working

Assistants can't order or book? Check that Let customers interact with AI is on, the action (such as Place orders) is on, and you chose Save Changes.
Reservations or waitlist missing? Turn them on in Store Settings › Services › Guest management.
Still stuck? Email [email protected].