The Staff App (Your Store's iPad)

The staff app is your store's own device for running a shift. It is a web app at /staff, made first for an iPad at the counter, and it also works on a phone the store hands to a server. Several people share it, so it only shows store work. Each person's schedule, hours and pay live in the Shift app on their own phone.

Where to find it

1. Store Settings › Displays lists the Staff App with its link, a QR code and Launch.
2. Add your team in PEOPLE › Roster with + Add staff and their phone number. Each person gets a PIN made for them; Reset PIN makes a new one.
3. On the iPad, open /staff in Safari, tap Share › Add to Home Screen, and open it from the home screen. On iPhone and iPad this is the only way to get new-order alerts.
4. Sign in with a phone number and PIN, and tap the pill at the top right until it reads Alerts on.

Good to know

• Now shows everything waiting on a person, including incidents. The other tabs cover orders, tables and tabs, stock, deliveries, lockers and the Host view.
• A tab shows only when the person signed in may use it. Deliveries, Lockers and Host also need the store to use that feature.
• Roles decide what each person can do. Every business starts with Owner, Manager, Staff, Kitchen and Driver; add your own in PEOPLE › Roster › Roles.
• Rotation Lock and Guided Access (iPad Settings › Accessibility) keep the iPad in the app.
• Manager alerts go to managers' own phones in Shift, not to the shared iPad.

If something's not working

• No new-order alerts? Open the app from the home screen icon and check the pill reads Alerts on.
• A tab is missing? Check the person's role in PEOPLE › Roster and that the store uses that feature.
• Still stuck? Tap the person's initial, Sign out and sign back in, or email [email protected].