Stop Texts and Emails

Restaurants on OpenPOS text you about your order, booking or waitlist place, and some also send offers. Offer texts end with "Reply STOP to unsubscribe". You can stop texts and offer emails at any time.

Where to find it

Reply to any text, or use the link at the bottom of an offer email.

1. To stop texts, reply STOP.
2. To get texts again, reply START.
3. To stop a restaurant's offer emails, choose Unsubscribe at the bottom of one.
4. On the page that opens, untick Email or Text Messages (SMS).
5. Choose Save Preferences, or Unsubscribe from all for both.

Good to know

• STOP stops texts from every restaurant on OpenPOS, because they come from one number. It can also stop order updates, booking texts and sign-in codes.
• CANCEL, END, QUIT and UNSUBSCRIBE work like STOP. To cancel a booking or leave a waitlist by text, reply with the number the text gives you.
• The email link covers that one restaurant's offers. Order emails and receipts still come: they're about your order.
• What's kept and who sees it: the guest privacy notice.

If something's not working

• No order texts or sign-in codes? You may have replied STOP before. Reply START.
• Still getting offers, or the link shows Link Not Found? Contact the restaurant first, then email [email protected].