Talk to Your AI ManagerBeta

Talk to the AI Manager the way you'd talk to a manager: ask a question, hand it a task, send a photo or a voice note. It answers from your store's real data and tells you what it did. For owners and managers.

Where to find it

• The AI Manager app — Chat on a phone, New task on a computer. See Your AI Manager App.
• The dashboard — the sparkle icon (AI Manager) at the top right, on any page.
• By text — owners can text the store's team line, the number shown under Sidebar › TEAM › Schedule › Requests. It answers by text from the same number.
• @AI — in a person's conversation under TEAM › Comms, put @AI in your message to ask about that person's shifts and requests. It answers there and never changes anything. See Team Messages.

Good to know

• Each chat is its own thread; start fresh with New chat. What it knows about your store carries across all of them.
• Try a question ("How was last week?"), a task ("86 the salmon", "Draft a win-back email") or a file ("a CSV of item sales"). Tell it something to remember and it keeps it in Settings › What it knows.
• Small, easily undone things it does right away and tells you. Other changes show a card to Confirm; anything that moves money or can't be undone waits for your tap, unless you have let it handle that kind of change.
• By default it never starts a refund or cancel: it does one only when a person asks, and only after the owner confirms. Only the owner can hand refunds and cancels over to it.
• What it may read follows your role, the same as the dashboard.

If something's not working

• It answers but won't act? Check the AI Manager is switched on: off, it still answers but takes no action. See Approvals, Limits & Settings.
• No reply to a text? Text from the phone on your account or your staff profile. With several stores, start a chat in the app first so it knows which store you mean.
• Still stuck? Email [email protected].