Find My Receipt or Order

For guests: find your confirmation email or text, open your live order page or receipt, and print or save a copy.

Last updated November 6, 2026

Every online order gets a confirmation: by email if you gave one, otherwise by text. It links to your receipt, and the email also links to a live order page that shows where your order is.

Where to find it

Your email, from the restaurant's name with "Order # … confirmed" in the subject, or your texts.

  1. Search your email for the restaurant's name or "Order #".
  2. Choose Track My Order for the live order page, or View receipt for the receipt.
  3. Gave only a phone number? Open the link in the text that says your order is confirmed.
  4. Still on the checkout page? Choose View Receipt on the confirmation.
  5. To keep a copy, choose Print Receipt, then print it or save it as a PDF.

Good to know

  • The receipt shows your items, tax, tip, the card you paid with (brand and last four digits), and any refund as Refunded and Net paid.
  • View Stripe Receipt, when shown, opens the card payment's own receipt.
  • There's no order history to sign in to: signing in shows saved cards and rewards. Keep the email or text. See Saved cards and signing in.
  • Ordered through ChatGPT or Claude? Your confirmation works the same way. See Order food from ChatGPT or Claude.

If something's not working

  • No email? Check spam and promotions. If you gave an email, the confirmation goes there, not by text.
  • Deleted the email or text? Contact the restaurant with your name and the time you ordered.
  • Still stuck? Contact the restaurant first, then email [email protected].
Find My Receipt or Order — OpenPOS Help