Sign In, Reset Your Password, and Who Can Open Your Dashboard

Owners and the people who help manage the business sign in to the dashboard with an email and password. Your shift team doesn't need an account: they use a PIN in the staff app.

Where to find it

Sign in at openpos.ai/login. Owners and admins choose who else gets in at ADMIN › Dashboard access.

1. Enter your email and choose Continue.
2. Enter your password and choose Sign In.
3. Forgot it? Choose Forgot password? and open the reset link we email you.
4. Enter a new password twice and choose Update Password.
5. To let someone in, open Dashboard access and choose Invite Team Member.
6. Enter their email, pick a role (the form explains each), and choose Send Invitation.

Good to know

• You stay signed in on a device for 30 days. Sign out is in your account menu at the top right.
• The invite email signs them in; first-timers add a name and password. An invite lasts 7 days; Resend sends a fresh one.
• With several stores, Location Access limits someone to the stores you tick. Leave it empty for all.
• Change someone's role or remove them from the ⋯ menu by their name.
• Adding a manager in TEAM › Staff? Turn on Also let them sign in to the dashboard to invite them in the same step.

If something's not working

• The reset link says Invalid reset link? Links work once and expire after 15 minutes. Choose Forgot password? again.
• No email? Check spam, and that it's the address you signed up with.
• An invite won't send? That email is already on your team or belongs to another business. Use a different address.
• Need to change the email you sign in with, or still stuck? Email [email protected].